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What Happens on Delivery Day: A Step-by-Step Guide to Your Augusta Bounce House Rental
You've booked your bounce house - now what? If this is your first time renting from All Star Jumpers, here's exactly what to expect from the night before your event through pickup, so delivery day goes smoothly from start to finish.
The Night Before: A Quick Checklist
Take a few minutes the evening before to make delivery morning easier:
Mow the setup area if it's grass, so our crew has a clean surface to anchor into. Clear the path from the street or driveway to the setup spot of toys, furniture, or vehicles. Confirm your outlet is working and know which one you'll point our crew to. If pets will be home, plan to keep them inside or fenced away from the setup area while our crew works.
Delivery Window: What to Expect
We'll confirm a general delivery window with you ahead of time - typically a few hours before your event start time, so everything is set up, tested, and ready before your first guest arrives. Our crew calls or texts when they're on the way. You don't need to be present for delivery as long as someone can let us know where you'd like the unit placed and the setup area is accessible.
Setup: Anchoring, Power, and Placement
Once we arrive, our crew rolls out the unit, positions it in the agreed spot, and anchors it securely - stakes for grass, or sandbags and weights if you're set up on a driveway, patio, or parking lot. We connect the blower to your outlet (most units need a single standard outlet within reach of an extension cord) and run the unit to check for full inflation, secure anchoring, and proper airflow before we leave. The whole setup typically takes 20-30 minutes depending on the unit.
During Your Rental
Once we've left, the unit is yours to enjoy for your rental window. A few reminders for a safe, smooth party: keep the blower running the entire time the unit is in use (it needs continuous airflow to stay inflated and stable), have an adult supervise while kids are inside, and keep shoes, food, and drinks off the inflatable. If the blower ever stops or you notice an issue during your rental, call us right away at 706-305-9328.
Pickup: What Time, What to Expect
Standard rentals run up to 6 hours, and we'll coordinate a pickup window with you when you book - typically the same evening for a daytime party, or the next morning if you've added our overnight option (only 25% more than the base rate). Just make sure the unit is cleared of any personal items and the setup area is accessible again when our crew arrives.
What If It Rains?
Georgia weather can be unpredictable. If rain is in the forecast for your date, give us a call - we'll talk through rescheduling or cancellation options together rather than leaving you to guess. We'd always rather work with you on a new date than set up in unsafe conditions.
Frequently Asked Questions
Do I need to be home for delivery? Not necessarily - as long as someone can direct our crew to the setup spot and the area is accessible, we can deliver and set up without you present.
How much space does our crew need to get the unit in place? A clear path at least as wide as a standard gate (36 inches or more) from the driveway or street to the setup area makes delivery fastest.
What if my outlet is far from the setup spot? Let us know when you book - we carry extension cords for most standard setups, but it helps us plan ahead if the distance is unusual.
Can I move the unit myself once it's set up? No - please leave the unit anchored where our crew places it. Moving it can compromise the anchoring and create a safety risk.
Ready to Book Your Delivery Date?
Browse our full rental lineup and book online, or call or text 706-305-9328 with any questions before your event. We proudly deliver throughout Augusta, Evans, Martinez, Grovetown, Appling, and Harlem, GA.